1. Introduction
Cohesium AI (hereinafter "we", "our") is committed to protecting the privacy of users of its website cohesium.ai. This privacy policy explains how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the European Artificial Intelligence Act (AI Act).
2. Data Controller
3. Data Collected
We collect the following types of data:
- Browsing data: IP address, pages visited, visit duration (via Google Analytics 4).
- Conversation data: content of exchanges with our virtual assistant (chatbot).
- Contact data: name, email, phone, company (if you request to be contacted).
4. Use of Artificial Intelligence
Our website includes an intelligent virtual assistant (chatbot) to answer your questions.
- Technology: The chatbot operates via an automated workflow (n8n) connected to OpenAI's language models.
- Sub-processor: OpenAI (USA) processes conversation data. Transfers outside the EU are governed by Standard Contractual Clauses.
- Memory: The chatbot retains the last 5 exchanges of your session to maintain context.
- Archiving: If you wish to be contacted, the conversation transcript is sent to our team.
Important: AI-generated responses are indicative and may contain inaccuracies ("hallucinations"). They do not constitute professional advice that binds our liability.
5. Cookies and Trackers
We only use Google Analytics 4 (GA4) to measure our website audience.
- Purpose: Anonymized statistical analysis of traffic.
- Retention period: Maximum 14 months.
- Opt-out: You can disable cookies via your browser or via the consent banner.
6. Data Retention
- Technical logs (n8n): 30 days.
- Lead data: 3 years after last contact.
- Analytics data: 14 months.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access: Obtain a copy of your data.
- Right to rectification: Correct inaccurate data.
- Right to erasure: Request deletion of your data.
- Right to object: Refuse processing for prospecting purposes.
- Right to human intervention: Request that a decision made by AI be reviewed by a human.
To exercise these rights, contact us at:
8. Hosting and Security
The website and services are self-hosted on a VPS server rented from OVH SAS (2 rue Kellermann, 59100 Roubaix, France). We implement appropriate security measures (SSL/TLS encryption, restricted access) to protect your data.