AI, automation and digital transformation: practical advice for SMEs.
B2C Cold Calling in 2026: Why Mandatory Opt-In Will Break SME Lead GenerationIf your company still relies on the phone to generate leads, there is one date to mark in red on the calendar: August 11, 2...
B2B Cold Calling in 2026: If Your Phone Numbers Get Filtered, Your Sales Pipeline Vanishes On August 11, 2026, B2B cold calling moved to another level. The big opt-in shift applies mainly to B2C, but...
AI + omnichannel in 2026: a growth accelerator—or a complexity trap for SMEs On March 10, 2026, Zoho and BDM co-hosted a webinar (Florence Barbier, Marc Event) on what will reshape customer experienc...
All4Customer Paris 2026: the event that can secure your AI/Data choices — or push you into the wrong purchase All4Customer Paris returns March 24–26, 2026 at Porte de Versailles (Pavillon 4). It's one...
Digitalize B2B support: more revenue, higher quality… and often more skilled jobs You hear a lot of “AI will replace support.” In B2B e‑commerce the reality looks less like “Terminator” and more like...