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AI, automation and digital transformation: practical advice for SMEs.

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B2B E‑commerce & Digital Transformation: Scale Revenue and Jobs — If Your Customer Support Scales Too
B2B E-commerceDigitalizationCustomer Support

B2B E‑commerce & Digital Transformation: Scale Revenue and Jobs — If Your Customer Support Scales Too

B2B E-commerce: Digitize Sales to Create Jobs — But Only If Your Customer Support Keeps Up B2B e-commerce still lags a bit in France, stuck between Excel quotes, repeated phone calls and manual approv...

February 28, 2026Read
Ibexa Unifies Five MarTech Products — Simplify Your SME Stack, But Beware the Lock‑In
MarTechCRM & CDP

Ibexa Unifies Five MarTech Products — Simplify Your SME Stack, But Beware the Lock‑In

Ibexa unites five MarTech leaders: a simplified stack for SMEs — but increased dependency is the tradeoff On February 5, 2026, Ibexa announced the consolidation of five European MarTech solutions (Ac...

February 28, 2026Read
Digital B2B Customer Support: A Growth Engine for SMEs — Boost Revenue, Reduce Churn, Create Skilled Jobs
B2B E-commerceCustomer SupportDigitalization

Digital B2B Customer Support: A Growth Engine for SMEs — Boost Revenue, Reduce Churn, Create Skilled Jobs

Digitalize B2B support: more revenue, higher quality… and often more skilled jobs You hear a lot of “AI will replace support.” In B2B e‑commerce the reality looks less like “Terminator” and more like...

February 27, 2026Read
ServiceNow’s AI at the Service Desk: Productivity Leap—or Massive Vendor Lock‑In for SMEs?
Agentic AIServiceNowAutomation

ServiceNow’s AI at the Service Desk: Productivity Leap—or Massive Vendor Lock‑In for SMEs?

ServiceNow’s AI at the Service Desk: Productivity Leap—or Massive Vendor Lock‑In for SMEs? ServiceNow just launched two employee-facing products that smell like a unified control panel: EmployeeWorks...

February 27, 2026Read
AI Sales Agents for B2B Lead Gen: How to Boost Leads 50% in 2026 — Without Sounding Like a Robot
AI AgentsB2B Prospecting

AI Sales Agents for B2B Lead Gen: How to Boost Leads 50% in 2026 — Without Sounding Like a Robot

AI Sales Agents for B2B Prospecting: +50% Leads in 2026 — if you don’t sound like a robot In 2026, B2B prospecting is no longer a race about who sends the most messages. It’s about who orchestrates b...

February 27, 2026Read
Geely Enters France in 2026: How SMEs and Mid‑Market Suppliers Can Capture B2B Revenue — or Get Squeezed by Supply‑Chain Bottlenecks
Automotive B2BSupply ChainSMEs

Geely Enters France in 2026: How SMEs and Mid‑Market Suppliers Can Capture B2B Revenue — or Get Squeezed by Supply‑Chain Bottlenecks

Geely arrives in France in 2026: a B2B opportunity to capture before the supply chain saturates April 2026: Geely (the Chinese group that already owns Volvo, Polestar, Lotus, Zeekr, Lynk & Co and...

February 27, 2026Read
Microsoft 365 Local On-Prem: Regain Data Control & Operational Resilience — A Game Changer for SMEs
Microsoft 365Data SovereigntyOn-Premises Infrastructure

Microsoft 365 Local On-Prem: Regain Data Control & Operational Resilience — A Game Changer for SMEs

Microsoft 365 Local: Take Back Control of Your Email and Documents — Even Offline Since February 2026, Microsoft offers Microsoft 365 Local in a fully disconnected mode: Exchange Server, SharePoint S...

February 26, 2026Read
EU–India Trade Deal: A 100-Point Tariff Cut That Can Make—or Break—Your Automotive Supply Chain
Supply chainAutomotiveCBAM

EU–India Trade Deal: A 100-Point Tariff Cut That Can Make—or Break—Your Automotive Supply Chain

EU–India Deal: a 100-point tariff cut… and 5–10 years to execute the shift On January 27, 2026, the European Union and India signed a free trade agreement covering roughly 90% of goods and services. F...

February 26, 2026Read
B2B E‑Commerce Digital Transformation: Turn Automation into a Hiring Strategy — Not Layoffs
B2B E-commerceSMEsDigital Transformation

B2B E‑Commerce Digital Transformation: Turn Automation into a Hiring Strategy — Not Layoffs

B2B E‑Commerce Digital Transformation: Turn Automation into a Hiring Strategy — Not Layoffs In popular imagination, “digitize” often equals “automate” and then “cut jobs.” B2B is delightfully differe...

February 26, 2026Read
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